When a shutter, door or gate stops working, your site is either wide open or locked shut — and neither is workable. Repairs are the core of what we do. We attend breakdowns across Sydney, diagnose the fault properly and get the door operating again, on most makes and models regardless of who installed it.

Plenty of breakdowns are avoidable. Scheduled servicing catches worn springs, loose fixings, drifting limits and tired motors while they are still adjustments rather than failures, and it keeps safety devices working the way they should. A planned service costs a fraction of an emergency callout plus a replacement motor.

We repair impact damage too, which in an industrial yard is a matter of when rather than if. Bent slats, curtains out of the guides, gates knocked off track, damaged frames — with our own welding and fabrication capability we can repair a lot of damage rather than condemning the whole door.

What we repair and service

Roller shutter repairs

Rapid roll door repairs

Garage door repairs

Sliding and swing gate repairs

Motor and drive faults

Automation and control faults

Impact and forklift damage

Scheduled preventative maintenance

Breakdowns, maintenance & components

Breakdown repairs

Attend and repair doors and gates that have stopped working.

Fault diagnosis

Test the door, drive, controls and safety devices to find the real cause.

Scheduled maintenance

Planned service visits set to how hard the door actually works.

Preventative repairs

Deal with wear before it becomes a failure that shuts the doorway.

Motors & springs

Replace failed motors and broken or de-tensioned springs.

Guides & tracks

Straighten, realign and replace guides, tracks and rollers.

Damaged components

Repair or replace slats, curtains, bottom rails, frames and brackets.

Controls & automation

Repair remotes, receivers, limits, loops, sensors and control boards.

Why choose On Track Industrial

Commercial & industrial experience

Warehouses, factories, workshops, strata and retail — not just home garages.

Fast response

Breakdowns prioritised so your site isn't left open or locked shut.

Quality components

Motors, springs and hardware sized for the job rather than the cheapest option.

Professional installation

Measured, fitted and tested properly, including safety devices.

Repair & maintenance capability

Our own welding and fabrication means we repair what others replace.

Sydney-wide coverage

Based in St Marys, working across Western Sydney, Greater Sydney and NSW.

Brands & systems we work with

Thompson's Roller Shutters & Doors
Able Door Services
Grifco
Merlin
FAAC
Woolworths
Tormax Automatic
GfA

Where we work

We service businesses throughout Western Sydney and Greater Sydney including:

Frequently asked questions

How quickly can you attend a breakdown?

We prioritise breakdowns where a site is left insecure or a doorway is unusable. Call 02 7238 9977 and we will give you a realistic time rather than an optimistic one.

Do you repair doors installed by other companies?

Yes. Most of our repair work is on doors and gates we did not install.

Is it worth repairing an old shutter or replacing it?

It depends on the curtain, guides and structure. We assess it and tell you honestly when repair money is better spent on a replacement.

What does a scheduled service include?

Inspection and adjustment of the door, springs and balance, lubrication, checking the motor and control gear, testing safety devices, and tightening fixings — plus a report on anything needing attention.

How often should doors be serviced?

Annually for typical commercial use and every six months for high-cycle industrial doors and automated gates.

Can you repair forklift impact damage?

Yes, routinely. With our own fabrication capability we can repair many damaged frames, guides and slats instead of replacing the whole door.

Do you offer maintenance agreements for multiple sites?

We can set up scheduled maintenance across multiple doors or sites — get in touch and we will work out a sensible visit frequency.

Door or gate down?

Request a repair, or set up scheduled servicing before something fails.